Shipping Policy

At Carson Trails, we strive to deliver your orders promptly and efficiently, no matter where you are in the world. Please review our shipping policy for detailed information about costs, delivery times, and handling procedures.

1. Shipping Destinations

  • We offer worldwide shipping, delivering to customers across diverse geographical regions.
  • Some remote areas may have limited delivery options, which will be communicated at the time of purchase.

2. Delivery Timeframe

  • Orders are typically delivered within 5 to 7 business days from the date of order confirmation.
  • Delivery times may vary slightly due to factors such as customs processing, weather conditions, or local courier schedules.

3. Shipping Costs

  • Shipping costs are calculated based on your location and order size. These costs will be clearly displayed at checkout.
  • Occasionally, promotional offers may include free or discounted shipping for specific regions or order values.

4. Handling and Processing

  • Orders are processed and dispatched within 1 to 2 business days after confirmation.
  • You will receive a confirmation message with tracking information (if available) once your order has been shipped.

5. Payment Method

  • Cash on Delivery Only: We currently accept payments exclusively through Cash on Delivery (COD).
  • Please ensure someone is available to make the payment at the time of delivery.

6. Order Tracking

  • Tracking information (if applicable) will be shared once your order is shipped, allowing you to monitor its progress.
  • For regions where tracking is unavailable, our customer support team is available to provide updates.

7. Undeliverable Packages

  • If a package cannot be delivered due to an incorrect address or the recipient’s unavailability, we will attempt to contact you to resolve the issue. Additional shipping costs may apply for redelivery.

8. International Customs

  • For international shipments, customs duties and taxes (if applicable) are the responsibility of the customer.
  • Customs clearance procedures may cause delays beyond our control.

9. Contact Us

For any questions regarding shipping, delivery, or payment, please contact our customer service team at [email protected].

Thank you for choosing Carson Trails. We are committed to bringing quality products to your doorstep, wherever you may be! 

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